tag:blogger.com,1999:blog-7108456.post6565879681275787956..comments2008-05-30T13:10:19.529-05:00Mark Grabanhttp://www.blogger.com/profile/07953086531083611251noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7108456.post-10645930216950879312008-05-27T21:03:00.000-05:002008-05-27T21:03:00.000-05:002008-05-27T21:03:00.000-05:00Great post. I work in healthcare and we have a competitor hospital opening in a city where our system has pretty much owned the market until now. So, the mantra from our management is that "we will lose up to X% of our patients when the new hospital opens." Instead of responding to this market disruption, the system has accepted the fact that we will lose business and has started the cutting process. I am very disappointed in the response and it has become a self-fulfilling prophecy. I'd like to see management that really took on the challenge and innovated rather than retreated. The energy spent on whining could be used to outperform the competition and rapidly improve.lafeverhttp://www.blogger.com/profile/10222684709545024697noreply@blogger.com