tag:blogger.com,1999:blog-7108456.post5705037419215267487..comments2008-07-02T06:58:10.997-05:00Mark Grabanhttp://www.blogger.com/profile/07953086531083611251noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7108456.post-48845072926145828332008-07-02T06:58:00.000-05:002008-07-02T06:58:00.000-05:002008-07-02T06:58:00.000-05:00Mark, I have been working in a healthcare environment as a supply chain consultant for over 17 years now and the majority of the work is implementing "Standardized Processes." When I train my clients in our VA processes (standardized) I always make the point that if we did not have "A Process" then the team or VA program would be all over the place and totally unmanageable. Plus, it is hard enough keeping improvement processes rolling in the right direction without the standardized processes, not to mention being able to support the processes as well. If everyone is "Winging-It" then you may get some low hanging fruit as far as objectives are concerned but will never get the major goals accomplished without a rock solid process like Lean.Bob Yoklhttp://www.strategicva.comnoreply@blogger.com