Podcast

Podcast #248 – Drew Locher, Lean Office to Lean Enterprise

Podcast #248 – Drew Locher, Lean Office to Lean Enterprise

Joining me for episode #248 of the podcast is Drew Locher, an author, consultant, speaker, and, also like me, a faculty member for the Lean Enterprise Institute and the ThedaCare Center for Healthcare Value. You can read his bio via his consulting website, Change Management Associates. Drew’s books include Value Stream Mapping for Lean Development: A How-To Guide for […]

Podcast #247 – James Chisholm, ExperiencePoint and Leading Change

Podcast #247 – James Chisholm, ExperiencePoint and Leading Change

My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide. I fell in love with their “Lakeview” hospital change management simulation a few years back when […]

Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety

Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety

Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague, who talked about Lean and Crew Resource Management with me in episode #195 in 2014. He’s a retired Navy fighter pilot, a commercial pilot, and a consultant for hospitals and health systems… and a fellow Texan and a […]

Podcast #245 – Dr. Tom Evans, Improving Healthcare Quality in Iowa

Podcast #245 – Dr. Tom Evans, Improving Healthcare Quality in Iowa

Today is the first of two episodes that I’ll post here during Patient Safety Awareness Week. I agree with the National Patient Safety Foundation that every day should be patient safety day. I’m sure my guest for episode #245 would agree with that. He is Tom Evans, MD, FAAFP, the President and CEO of the Iowa Healthcare […]

Podcast #244 – @DanMarkovitz, “Building the Fit Organization,” Part 2

Podcast #244 – @DanMarkovitz, “Building the Fit Organization,” Part 2

Joining me again for Episode #244 is Dan Markovitz (@DanMarkovitz on Twitter). Today’s episode is part 2 of our discussion about his most recent book Building the Fit Organization: Six Core Principles for Making Your Company Stronger, Faster, and More Competitive, a recipient of the Shingo Research Award. You can hear Part 1 in Episode #241. read more

Podcast #243 – Michael Bungay Stanier, “The Coaching Habit”

Podcast #243 – Michael Bungay Stanier, “The Coaching Habit”

My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm… but that’s good. Our topic today, which ties in very nicely to Lean and Kaizen (as you’ll hear in our conversation) is coaching. His most recent book is titled The Coaching Habit: Say Less, Ask More & Change the […]

By February 29, 2016 3 Comments Read More →
Podcast #242 – Staff & Leaders Talk About the Culture of Continuous Improvement at Franciscan St. Francis

Podcast #242 – Staff & Leaders Talk About the Culture of Continuous Improvement at Franciscan St. Francis

Episode #242 is unique in that it’s a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at his health system, Franciscan St. Francis Health in Indianapolis. In the videos, a number of nurses and leaders talk about continuous improvement in a way that’s fun, wise, and inspirational. read […]

By February 25, 2016 0 Comments Read More →
Podcast #241 – @DanMarkovitz, “Building the Fit Organization,” Part 1

Podcast #241 – @DanMarkovitz, “Building the Fit Organization,” Part 1

Joining me for Episode #241 is a returning guest and friend of mine, Dan Markovitz (@DanMarkovitz on Twitter). He was a guest on Episodes #135 (talking about A Factory of One) and #52 (talking more generally about office Lean). He has also written a number of guest posts here. Oh, and he has his own blog. read […]

By February 10, 2016 0 Comments Read More →
Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

My guest for episode #240 is somebody I’ve wanted to interview for a long time, Leah Binder, the president and CEO of Leapfrog Group, “a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.” read […]

By January 26, 2016 0 Comments Read More →
Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again…

By January 18, 2016 0 Comments Read More →
Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

Episode #238 is a conversation with somebody I’ve wanted to talk with for a long time, Kevin Cahill. He is the executive director of the W. Edwards Deming Institute. He’s also a grandson of Dr. Deming! …

By January 11, 2016 2 Comments Read More →
Podcast #237 – Paul Akers, “Lean Health”

Podcast #237 – Paul Akers, “Lean Health”

My guest is my friend Paul Akers, author of the new book Lean Health. Paul was previously a guest for Episode 136, where he talked about his book 2 Second Lean and also for Episode 122. Today, we’re talking about his new book, just released…

By January 5, 2016 1 Comments Read More →
Podcast #236 – Dr. John Toussaint Discussing Lean Transformation, Healthcare Improvement

Podcast #236 – Dr. John Toussaint Discussing Lean Transformation, Healthcare Improvement

For episode #236, things are a little different than usual. Today, I wanted to share a video discussion between my friends Ted Stiles and John Toussaint, MD. Ted is a partner with the recruiting firm Stiles & Associates. John, of course, is the president of the ThedaCare Center for Healthcare Value and has been a frequent guest […]

By December 16, 2015 0 Comments Read More →
Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

Today’s guest is Sam MacPherson (@LeanLeaderWay), the co-founder of the Lean Leadership Academy and the founder of The Summit on Lean Leadership, a partnership with Lean Frontiers…

By December 7, 2015 0 Comments Read More →
Podcast #234 – Mitch Cahn, President of Unionwear on #Lean Manufacturing

Podcast #234 – Mitch Cahn, President of Unionwear on #Lean Manufacturing

Today’s guest is Mitch Cahn, president of Unionwear, a manufacturer of hats, bags, and apparel in Newark, NJ. I first learned about Mitch and his company because of a display they had at the Northeast LEAN Conference, which I blogged about here. What caught my eye was their display of politician hats they produce, including the…

By November 16, 2015 0 Comments Read More →
Podcast #233 – Katie Anderson, A Lean Thinker Living in Japan

Podcast #233 – Katie Anderson, A Lean Thinker Living in Japan

Today’s guest is Katie Anderson, and we’re talking about her experiences living in Tokyo for 18 months and what she’s learning about Lean culture, Japanese culture, and how those aren’t always one and the same…

By October 14, 2015 5 Comments Read More →
Podcast #232 – Remembering Dr. Michel Tétrault

Podcast #232 – Remembering Dr. Michel Tétrault

Today’s podcast is presented with a heavy heart, after the recent passing of my friend Dr. Michel Téatrault, the CEO of St. Boniface General Hospital and a great Lean leader. He was a friend to many in the Healthcare Value Network and the broader Lean healthcare community. As I was remembering Michel, it occurred to me

By October 7, 2015 1 Comments Read More →
Podcast #231 – Dr. Eric Dickson, Starting with Lean at UMass Memorial

Podcast #231 – Dr. Eric Dickson, Starting with Lean at UMass Memorial

Today’s guest is Eric Dickson,MD, MHCM, FACEP, the president and CEO of UMass Medical Center. Today’s podcast is a recording of an interview that I did on stage at the 2015 Lean Healthcare Transformation Summit, as part of the CEO panel I was moderating.

By September 29, 2015 0 Comments Read More →