Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Re-visiting Chapter 2 of Out of the Crisis (Part 1)
Continuing my series on re-reading Dr. W. Edwards Deming's book Out of the Crisis, I'm posting a series of tweets from the Chapter along...
Great Newsweek Cover Story on Why Layoffs Are Harmful
I had long given up on Newsweek as a source of news (hey, at least it's published weekly unlike IndustryWeek). But this cover caught...
Arbitrary Targets at DFW – What About Your Organization?
As I've been re-reading Dr. Deming's Out of the Crisis, stuff like this jumps out at me more and more. I saw similar signs...
Everyone Deserves to do Quality Work – From Kitchen Nightmare to...
A new season of Gordon Ramsay's "Kitchen Nightmares" show has started on Fox. This show is still my favorite "business" show on TV, as...
Creative Kludge from a Cop = Kaizen?
A site related to my favorite failblog.org is "There I Fixed It," a creative collection of bad workarounds or clever fixes, depending on your...
John Toussaint Blog Posts & Interview
Today, I'm sharing a few links featuring the thoughts of John Toussaint, M.D., the CEO Emeritus of the ThedaCare health system in Wisconsin and...
The Role of Purpose and Your Role
What is your role at work? Your purpose? Those questions might make you really stop and think.
I sat in yesterday on a class, taught...
An Article about Lean Design and Construction for Hospitals
In this article, "Go Lean in 2010: Reducing Waste in Construction," there's a nice description of the design process that Seattle Children's Hospital uses...
Thinking and Adapting in the Context of Standardized Work
When I was in Sweden recently, we had a lot of good discussion about the Lean concept of "standardized work."
There was a lot of...
Dr. Atul Gawande and Checklists on “The Daily Show”
Here is a nice 5-minute introduction to the topic without too much mockery from Jon Stewart!
Stewart even makes a Star Wars reference - an...
Revisiting and Re-reading Dr. Deming’s “Out of the Crisis” – Chapter...
For a number of reasons, I've decided to re-read my copy of one of the most influential books I've ever read: Out of the...
A “Go to Gemba” Show (of sorts) Premieres after the Super...
Hat tips to the blogs Lean is Good and Curious Cat... tonight is the debut of the new CBS reality show "Undercover Boss" a...
