Mark Graban

Mark Graban
5597 POSTS 4489 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Is Medical Education a Systemic Root Cause of Poor Quality?

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I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...

Teachable Moments from PRHI

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Hat tip to my friend Jack for pointing out these short videos from the Pittsburgh Regional Health Initiative (PRHI) that they call "Teachable Moments." The...

Detroit Firefighter Not Thinking, Parks on Train Tracks

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We had a lot of spirited debate last week around the case of the pharmacist who was jailed after the tragic medical-mistake death of...

Saturday Fun: 30 Rock’s 6 Principles of 6 Sigma

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My blog has gotten a lot of traffic since Thursday as people search for "30 rock jack welch" after his "acting" appearance on the...

A Week of Lean and Patient Involvement at BIDMC

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I had the opportunity to finally meet "e-Patient Dave" at the HIMSS conference about 10 days ago, where he spoke on the topic of...

My Lean Healthcare Talk at MIT, 2009

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Last July, I was fortunate to be invited to give a guest lecture at the MIT EdNet / Lean Advancement  Initiative's  Lean Healthcare Academy. Here...

A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?

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Here's one to ponder and comment on - does putting a pharmacist in jail for six months and ruining his career and life do...

Another CEO Talk: “Can I Say That?”

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The final keynote talk at the recent Society for Health Systems / ASQ Healthcare conference was given by Dr. Barry Silbaugh, a former hospital...

Video Interview with LEI’s Jim Womack

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Jim Womack visited  Lantech, a manufacturer of stretch wrappers and other packaging equipment. While there and visiting the "gemba," Jim was interviewed about Lean,...

VIBCO Helping Spread the Word About Lean in Healthcare

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After two visits and gemba walks, I've become a big fan of the Lean work that's taking place at VIBCO, a manufacturer in Rhode...

President Obama at “the Gemba”

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Keeping things light on a Saturday... New York Magazine has a funny photo story series of President Obama on tours of different factories and...

A Lean Guy Goes to #HIMSS10 Part 1

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I'm about conferenced out! First was the excellent SHS/ASQ conference on healthcare operations improvement (read my posts), then the HIMSS conference focused on heathcare...