Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Avoid Charting Performance Measures in Confusing or Misleading Ways

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Last month, I wrote a post titled "Consulting Case Studies Need Statistical Validity" where I discussed the need to show more than simple "before...

Don’t Speed Up or Improve a Workaround Process – Fix the...

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Hospitals are full of workarounds and fire fighting, it's a pretty common problem. That's one reason cost is so high and quality is often...

Podcast #102 – Ron Wince, CEO of Guidon Performance Solutions –...

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My guest for Episode #102 is Ron Wince, the President/CEO of Guidon Performance Solutions. We talk here about his views on lean healthcare and...

Weekend Fun: “Lean Gone Lego” Video

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Here's a fun stop motion video - I presume it's from Australia or New Zealand?? I don't know the backstory on the video yet. It...

Got Waste? Who Ya Gonna Call?

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Last week, I gave the keynote talk at a hospital's twice-yearly lean conference for leaders and staff. As part of the seasonal decorations around...

Guest Post – Lean Myth: Lean is Stressful for Workers

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Mark's Note: Today's post is by David Veech, the Executive Director of the Institute for Lean Systems. A fear or anxiety that people often...

Financial Times Features “Lean Startup” Ideas That “Work for All”?

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It was nice to read a recent Financial Times article featuring the concept of "Lean Startups" ("Lean start-up thinking that works for all") and...

Sick Hospitals Visitors, Stay Away. Sick Doc? A-OK?

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There was an interesting blog post at the New York Times: "The Doctor Is In (but Shouldn't Be)." The piece talks about the healthcare...

Podcast #101 – Keith Syberg, Lean Consortia and Collaboration

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Episode #101 of the Podcast is a discussion with Keith Syberg, former Chairman of the Association for Manufacturing Excellence (see here for more about...

A Few Random Links – Oct 22 2010

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It's time for a Lean Blog feature where I throw a few links at you - articles I've saved and read that maybe don't...

What I Read and Commented On Yesterday in the Lean and...

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I was traveling yesterday, so I read a number of blog posts that I kept open in my browser for my flight. I wrote...

My Anti-Handwashing-Poster Poster

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Hospital acquired infections continue to be a big problem, one that's often unsolved except for instances like Dr. Rick Shannon's work at West Penn-Allegheny...