Mark Graban

Mark Graban
5597 POSTS 4489 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Reader Question: Short Definition of Lean?

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Here is a new reader question, shared with permission (as always). The reader, who works at a hospital and health system, was asked by a...

Mini-Review: First Three Chapters of the Virginia Mason Medical Center Lean...

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I've finally started reading the new book by Charles Kenney, Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience, and...

BCG White Paper on Lean in Government and Public Services

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I've written occasionally about Lean efforts in government (see a list of posts here). There are formal Lean government efforts at varying levels of...

Video on Creating Value in Healthcare

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Here's a video produced by Jim Handyside, embedded here with his permission. More inspirational than educational, there are still some concepts related to Lean...

Toyota Applies Kaizen to Thanksgiving Charity Efforts

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Here's a nice story about the Toyota Supplier Support Center helping a charitable organization with their holiday operations: "Toyota applies production know-how to roll...

Podcast #104 – Dr. Peter Patterson (@IDrPete), Lean in Histopathology

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Podcast #104 is a discussion with Dr. Peter Patterson (@IDrPete), a friend of mine and the Lean Blog the past few years. He wrote...

A Sad Report from an M.D. Friend, Overprocessing Driven by the...

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As I blogged about on Friday, I was back at my alma mater, Northwestern, for a football game this weekend-- well, actually, I was...

Safety First – Even for a Northwestern Football Game at Wrigley...

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I'm really excited that I'm going to be attending tomorrow's Northwestern football game that's being played at Wrigley Field, the legendary baseball stadium that...

Hoarders and Stashers? Ask Why…

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Short post today, but a simple message, I think. One of the best lessons I've learned about Lean management is about the need to...

Don’t Let Benchmarking Replace Your Own Process Engineering

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Through the @LEIhealthcare twitter account, one source of autotweets are the new threads started in the Lean Enterprise Institute forums. One new thread was started...

Tampa Bay Business Journal Features Lean at Moffitt Cancer Center

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The full article requires a subscription, but John Toussaint and I were each quoted in this article from last Friday: "Toyota techniques drive profit,...

Interview with Masaaki Imai – Ohno and Respect for People

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The Kaizen Institute website has posted an excellent text Q&A with Masaaki Imai, who you might recognize as the author of the relatively early...