Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Two Cases of Writers Misrepresenting Lean Manufacturing
One of the variations of my acronym L.A.M.E. is "Lean As Misguidedly Explained," and I recently ran across two fresh instances of this (and,...
What’s Wrong With This Hospital’s Lean Job Posting?
This blog post contains a real job posting, found online. Let's make this a reader participation challenge. I see maybe three things "wrong" or...
Lean Culture Video from University Health Network (Toronto)
Here's a nice video that popped up on YouTube from the Toronto-area University Health Network system, with healthcare professionals talking about how Lean has...
Changes in Mac OS X “Lion” and Parallels to Workplace Changes
It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using the new Mac OS...
Interview With Former CEO Paul O’Neill on Safety for Workers and...
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I have a very special guest for Podcast #124 - he is Paul O'Neill, the U.S. Treasury Secretary from 2001 to 2002 and former...
Waste Upon Waste Upon Waste – U.S. Overproduction of Dollar Coins
Come back Thursday, July 21 for my new Podcast with former U.S. Treasury Secretary Paul O'Neill, where we talk about his work to improve...
Build, Measure, Learn – in Startups, Healthcare, and Careers
One reason I love applying Lean thinking in new arenas as my career progresses is that each shift in industry leads to new challenges...
Forget Pull or Push, Focus on Improving Patient FLOW Instead
Back in the manufacturing world, the distinction between "push" and "pull" is often much more obvious than it is in healthcare. Push production occurs...
Collected Quality & Cost Results from Healthcare Value Network Members
I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...
A Discussion with Group Health Leaders on Lean & Medical Home...
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This episode is a discussion with two leaders from Group Health Cooperative, a consumer-governed, nonprofit health care system based in Seattle, Washington. My guests...
Warning: You Can’t Even Draw a Map with this “Value Stream...
If you are a Twitter user and follow the #Lean hashtag on Twitter, you might have seen a lot of noise from a company...
A Great Poster in a Lean Hospital Lab – Asking Why
As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the workplace.
Last week,...
