Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Beyond Discipline: You Can’t Punish Your Way to Perfection

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For a long time, it's bothered me that organizations typically react to a mistake with punishment. This is even more annoying when the phrase...

Learning from Mistakes: An Operating Room Case Study on the Consequences...

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This article caught my eye today, and it's a change of pace to think about and write about mistakes other than my own (and...

Owning Up to Mistakes: Reflections on Today’s Lean Podcast Episodes (Yes,...

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We all make mistakes. I feel like I've made more mistakes than usual this week -- including a series of mistakes related to my...

What A Unicorn Knows: Interview With Authors Matt May & Pablo...

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Joining us for Episode #469 of the Lean Blog Interview Podcast are Matt May and Pablo Dominguez, the authors of the new book What a Unicorn Knows: How Leading Entrepreneurs...

Webinar Recording: Introducing the Connections Between Habit Science and Continuous Improvement

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I really enjoyed hosting the latest webinar in the KaiNexus Continuous Improvement Webinar Series: Introducing the Connections Between Habit Science and Continuous Improvement The recording is...

Super Bowl XLII: Experimenting with New Grass Proves Slippery for the...

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This was a big mistake on the biggest stage for the biggest American sports league. I wouldn't say it ruined the game, but it...

Celebrating Love with a Lean Twist: Creative Ideas for Valentine’s Day

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Reposted from 2014... It's Valentine's Day. I'll be on a flight home from Boston later, hoping to see my wife at least a little...

Alternative History: Toyota’s CEO Accelerates Lean Healthcare Improvement in the 2000s

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Following up on my recent collaboration with ChatGPT ("Alternative History: GM Uses Lean to Remain #1 in the Auto Industry"), I also asked the...

When Burnout Turns to Moral Injury for Healthcare Clinicians

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Here's a sad article from the New York Times... the article link should make it free to read for non-subscribers. Doctors Aren't Burned Out From...

Jody Crane, MD: Lean in Emergency Medicine and Hospitals; 3 Big...

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Scroll down for how to subscribe, transcript, and more Joining us for Episode #468 of the Lean Blog Interviews Podcast is Jody Crane, M.D. He's...

Alternative History: GM Uses Lean to Remain #1 in the Auto...

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ChatGPT is still all the rage. It's one thing to treat the chatbot like Google. But I recently learned about some capabilities that are...

Fall in Love with the Problem, not the Solution: In Entrepreneurship...

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I'm looking forward to reading the new book by Uri Levine, the founder of Waze. It's titled: Fall in Love with the Problem, Not the...