Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Lean Coaching for Lean Coaches: Sam Morgan Helps Mark Graban
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My guest for Episode #503 of the Lean Blog Interviews Podcast is Sam Morgan of Illuminate...
The Inconsistent Mobile Order Delivery Process at Starbucks Can Be Frustrating
tl;dr summary: Starbucks' mobile order system demonstrates significant variability both in the organization of pickup areas and in how beverages like the Nitro Cold...
Transforming Leadership: How to Shift from Blame to Systemic Improvement
How often do you hear executives blaming employees, including frontline workers, for different problems or poor performance?
I don't think that's a good look when...
Analyzing MLB Tommy John Surgeries: Data Insights and Trends from 2000-2024
tl;dr summary: This post examines the trend of Tommy John surgeries in MLB and MiLB using Process Behavior Charts, revealing that the perceived surge...
Webinar Preview: From Lean Theory to Practice in Libraries and Beyond
I'm really excited to host and moderate the latest webinar in the KaiNexus Continuous Improvement Webinar series, which will be presented by my friend...
Embracing Challenges for Success: Lessons in Toyota Culture and Kaizen from...
I have been really enjoying this book, released in 2021, by Kiyoshi "Nate" Furuta, a retired Toyota executive: Welcome Problems, Find Success: Creating Toyota...
GE Aerospace CEO Larry Culp on a Finger-Pointing Culture and a...
There was a fascinating article in Bloomberg BusinessWeek about GE doing its final spinoff of GE Vernova (ticker symbol: GEV) and the remaining business...
Lean from a General Manager and Executive Perspective: DeWayne Allen
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My guest for Episode #502 of the Lean Blog Interviews Podcast is DeWayne Allen, an executive,...
How Kura Revolving Sushi Somewhat Mistake-Proofs Key Customer Moments
Mistake-proofing is a spectrum. Some things are "somewhat mistake-proofed" (or "error-proofed).
I love eating at Kura Revolving Sushi. It's not "the best" sushi in the...
Lean Whiskey #45: Crossover Episode with the Just-in-Time Cafe: Flinchbaugh, Graban,...
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In Episode 45 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban join the Just-in-Time Cafe team of Elisabeth Swan and Tracy O'Rourke...
A Warning Sign is Not Effective Mistake Proofing to Protect Worker...
It was more than "mildly infuriating" to see this photo and post shared on Reddit's "mildly infuriating" subreddit.
"Mildly infuriating" is when Group 7 passengers...
Japan Study Trips: A Voyage of Leadership Discovery; Mark Graban and...
The other day, Katie Anderson and I did a livestream about her November Lean study trip to Japan. I'm going with her in November....
