Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.
Latest Post: Lean is Not Just Process Improvement
Andy Wagner works for a major aerospace company. Andy blogged here from 2007 to 2010.
The Lean Way Consulting is led by Managing Partner, Ankit (ahn-kit) Patel. Ankit’s personal vision is to help people, organizations and communities flourish by using the proven thinking and methodology associated with Lean Transformations. With his primary focus on companies between $1 million and $100 million in revenue, Ankit has worked with companies in a wide spectrum of industries from high tech to healthcare.
Latest Post: Guest Post: The Tides of Change
Chad Walters is a Lean consultant and owner of Lean Blitz Consulting in Augusta, Georgia, a firm focused on continuous improvement for small businesses and sports organizations. He has run projects for the Atlanta Braves, the Salvation Army, Automatic Data Processing (ADP), Eaton Corporation, The Dannon Company, and the South Bend Silver Hawks among other companies.
Christina Kach is a Senior Business Analyst on the Continuous Improvement team for a financial services company in Boston, Ma. Christina held her first Lean position as in intern in 2006. Since then she has continued to seek out varied roles of increasing responsibility and actively pursues further Lean education. She recently held the role of Continuous Improvement Lead for a Government Defense Company based in Massachusetts, focusing on Lean implementation and process improvement in a manufacturing environment.
Dan Markovitz is president of Markovitz Consulting, a firm that radically improves operational speed and efficiency by applying lean concepts to knowledge work. He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Continuing Studies Program. He also lectures on A3 thinking at the Ohio State University’s Fisher School of Business. Dan is a frequent speaker and presenter at conferences, and has consulted to organizations as diverse as Camelbak, Clif Bar, Abbott Vascular, WL Gore & Associates, Intel, the City of Menlo Park, and Memorial Sloan-Kettering Cancer Center. His book, A Factory of One, was honored with a Shingo Research Award in 2013. Dan has also published articles in the Harvard Business Review blog, Quality Progress, Industry Week magazine, Reliable Plant magazine, and Management Services Journal, among other magazines. All of these articles are available for download on the Resources page. Earlier in his career, he held management positions in product marketing at Sierra Designs, Adidas, CNET and Asics Tiger, where he worked in sales, product marketing, and product development. He also has experience as an entrepreneur, having founded his own skateboarding footwear company. Dan lived in Japan for four years and is fluent in Japanese. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.
David Meier is the founder and president of Lean Associates, Inc., and is the co-author with Jeffrey Liker of the best-selling books, The Toyota Way Fieldbook and Toyota Talent: Developing Your People the Toyota Way. David learned the Toyota Production System as one of the first leaders hired at Toyota’s Georgetown, KY, facility where he worked in the plastic molding department. Over a 10-year period in Kentucky and Japan, he received training and mentoring in TPS principles including full-time coaching by TPS experts. As a trainer and speaker on how to launch and sustain lean transformations, David has worked in North America, Russia, Europe, Brazil, and Asia for a variety of service and manufacturing industries, including healthcare, food processing, automotive, aerospace, wood and plastic products, chemical processing, metal machining, fabricating, welding, and assembly operations. He currently helps companies implement lean principles through Lean Associates, Inc.
Drew is currently Managing Director for Change Management Associates. CMA provides various Business Improvement Consulting and Organizational Development services to industrial and service organizations. In 2004, Drew Locher co-authored book titled, “The Complete Lean Enterprise – Value Stream Mapping for Office and Administrative Processes”. In April 2005, the book won the prestigious Shingo Prize for Excellence in Manufacturing. He published “Value Stream Mapping for Lean Development – a How-to Guide to Streamline Time to Market” in 2008. His book “Lean Office & Service Simplified: the Definitive How-to Guide” was a 2012 Shingo Prize recipient. His latest book is titled “Unleashing the Power of 3P”.
Latest Post: The Blame and Shame(ful) Culture of Healthcare
Duke Rohe currently works at M.D. Anderson Cancer Center as a Quality Improvement Education Specialist. Mr. Rohe graduated from Lamar University in Beaumont, Texas, where he received a Bachelor of Science degree in Industrial Engineering. He is a Life Fellow member of the Healthcare Information Systems Society and has achieved its Quality Management Award, Outstanding Fellows Service Award, and Chapter Leadership Award. He authored two chapters in the Management Engineering guidebook, co-authored a book on Quality Tools, has co-authored four books on organizational change and is on his mother's top ten list.
Latest Post: 11 Ways You Can Get Ideas to Flow From Staff
Jamie Flinchbaugh is a lean advisor, speaker, and author. In addition to co-founding the Lean Learning Center, he has helped build nearly 20 companies as either a co-founder, board member, advisor, or angel investor. These companies range from high-performance motorcycles to SaaS tools for continuous improvement. He has advised over 300 companies around the world in lean transformation, including Intel, Harley-Davidson, Crayola, BMW, and Amazon. Jamie co-authored the popular book The Hitchhiker’s Guide to Lean, and continues to share his experiences as a Contributing Editor forIndustryWeek and as a blogger at JamieFlinchbaugh.com. He holds degrees from Lehigh University, University of Michigan, and MIT, and continues to teach and mentor on campus. Jamie is best known for helping to transform how we think about lean from a tools-centric model to one based on principles and behaviors. His passion for lean transformation comes from seeking to unlock the great potential that people possess to build inspiring organizations.
Latest Post: Guest Post: Use forced habits to change behaviors
Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis Health of Indianapolis, IN. He has been leading continuous improvement efforts for 18 years, including seven years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects. Joseph is the co-author of Seeing David in the Stone and was previously an instructor at the University of Wisconsin. Joseph earned an MS in Management from Purdue University as a Krannert Scholar for academic excellence. Joseph is co-author of the Shingo Award-winning book Healthcare Kaizen and the new book The Executive Guide to Healthcare Kaizen.
Latest Post: Kaizen Coaching: Avoid the Shut Down
Liz turns blue-sky thinking into greener-pastures actions. Helps leaders improve by applying neuroscience, behavior design and lean communications.
Luke, an auto industry engineering veteran, blogged here from 2005 to 2006.
Mark Edmondson is passionate about achieving rapid, breakthrough results during a company’s lean transformation. With 30 years of front-line experience while working with over 80 companies, Mr. Edmondson developed a philosophy of helping companies create a culture that sustains operational excellence through low cost yet transformative changes.
Latest Post: Going Cheap Vs. Leading and Being Lean
Nathalie Khodr has been involved in Continuous Improvement since 2000, and is a passionate advocate of using Lean and Six Sigma methodology in manufacturing and healthcare. She has worked at Eaton Corporation, Saint Gobain and MD Anderson. More recently, she was responsible for deploying a Continuous Improvement program from the ground up at the Center for Health Care Services (San Antonio, TX). She is currently working as an independent consultant. Between assignments, she enjoys reading historical novels, hiking all around the US, and cooking international food among other things. She has a Bachelor’s in Chemical Engineering (McGill University, Canada), a Master’s in Business Administration (Texas A&M). Nathalie is also a Six Sigma Black Belt and a Certified Quality Engineer (ASQ).
Paul's mission is to provide Lean and Continuous Improvement change agents with the tools they need to influence up and accelerate real change in the absence of the right support structure. Paul has held positions in the high-tech arena, the old-school manufacturing space, and the Lean training and consulting world. He taps into these experiences to share what works, what's possible, and how to make it happen in very simple, highly effective ways. He writes and coaches with the goal of helping creative thinkers find the best path to launching their improvement ideas into action. You can learn more at his blog “Accelerated Journey."
Paul W. Critchley founded New England Lean Consulting after enjoying a successful career implementing Lean Principles throughout the Automotive, Medical Device and Aerospace industries. He is co-author of “The Whole Professional, A Collection of Essays to Help You Achieve a Full and Satisfying Life”. He can be reached at http://www.newenglandleanconsulting.com.
Latest Post: Do We Quit When We Face a Setback? I Hope Not!
Scott is a Lean Change Leader who has worked in multiple manufacturing sectors. He blogged primarily about his steps taken to investigate switching into healthcare in 2009.
Latest Post: Right Words, Right Time @ the Hospital
Tom is a lean healthcare coach, trainer, and manager with experience in multiple systems in the New England area, including Franciscan Childrens, South Shore Hospital, VA New England Healthcare, and UMass Memorial Health Care. At Franciscan currently, he leads the development of lean thinking and continuous improvement activities for the pediatric care system which specializes in integrated post-acute care, primary care, dental care, surgery, a wide range of outpatient therapies, and education. Tom received an MBA from the MIT Sloan School of Management and a BA in economics from the University of Massachusetts, Amherst. He also studied healthcare industry innovation and lean thinking for an additional year at MIT in 2009, and earned a Lean Black Belt at UMass Memorial in 2011.
Latest Post: Guest Post: Tom Brady (TB12) – Lean Thinker
Throughout a 12-year career at multiple Johnson & Johnson operating companies, Tony learned how to successfully apply Lean Management concepts to improve the delivery and quality of health care in numerous sectors. As an entrepreneur, Tony has utilized Lean Management concepts to help foster a culture of employee driven continuous improvement at more than 400 Eye Care practices across the United States and Canada. His approach has generated significant revenue growth, cost reductions, and operational efficiency within these practices, while also improving staff accountability and engagement.
Latest Post: How Many Exam Rooms Do You Need?
Wiljeana Glover is an Assistant Professor of Technology, Operations, and Information Management. She currently teaches technology and operations management to undergraduate students. Prof. Glover studies healthcare and non-profit organizations to understand how continuous improvement approaches, coordination practices, service innovation, and complexity influence service delivery. She explores these topics via research and teaching partnerships, including with the Clalit Health Systems-Israel (in collaboration with the Israel Institute of Technology) and the Greater Boston Food Bank (in collaboration with the Toyota Production System Support Center-TSSC).
My name is Adam Zak. I help companies recruit truly exceptional Lean leaders. I had been doing retained executive search work for a number of years when I decided to break out on my own and create Adams & Associates International in 1990. Working for a few years with a couple of the very largest search firms had convinced me that I could add significantly more value and provide infinitely better service and quality to my clients from a smaller and more focused and responsive platform. Plus, even as a big-firm partner, I had never really felt much like my own boss. That changed when my name – today Adam Zak Executive Search – went on the door.
Latest Post: A Lean and Green Survey from the UK