How Listening to and Respecting “Resistance” Makes You More Effective

9
0

The other day, I posted Episode #289 of the podcast, in which Kathleen Sharp and David Schoenwetter made some great points about respecting “push back” or “resistance to change.”

I've now posted a PDF summary of the podcast and you can read some of the thoughts here in this comment.

Kathleen also posted a comment where she shared some additional thoughts:

“In my view, resistance not something to be “overcome”, rather, I consider resistance as additional information (albeit in an unpleasant form). Resistance can signal lack of clarity in messaging, a need for focus, and/or gaps that need to be considered.

It took years for me to learn to view resistance that way, and it has helped me become better at change management, providing focus/clarity, and driving improvement.

I consider resistance as part of the voice of the process . “Overcoming” resistance muffles that voice. IMHO it's worthwhile to take the time to listen to the information it's providing.”

Her thoughts inspired me to write this piece on LinkedIn (and you can also read it on Medium.com):

How Listening to and Respecting “Resistance” Makes You More Effective

I hope you enjoy it and that you'll comment on LinkedIn or below in the comments section of this post.


What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.


Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleThrowback Thursday: Are We Training the Right People on Lean?
Next articleEric Ries on The Lean Startup Approach and Implementing the Startup Way for Sustainable Innovation and Growth
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.