Webinar Preview: Success with Lean for the Long-Term Under Short-Term Pressure Hosted by KaiNexus

On Thursday, August 10, I’m playing the role of host for our latest KaiNexus webinar. It’s being presented by Warren Stokes, Director of Process Improvement at HonorHealth, a health system in Arizona.

The title of the webinar is:

How to Leverage Lean for Long-Term Success (Under Short-Term Pressures)

You can register here.

I did a 10-minute podcast with Warren to preview the topic, which you can read about and listen to here.

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Click here to subscribe to the KaiNexus podcast.

Mark Graban, our VP of Improvement and Innovation Services, kicked off the preview interview with Stokes by asking how he defines long-term success.

For Stokes, success is all about sustainability.

“Long-term success around continuous improvement would look like a full operating system that’s sustainable, that… provides the core and spirit for an organization in which 100% of its stakeholders are committed to continue improving and moving forward on both incremental improvements and strategic innovation,” he said.

There are many short-term pressures and concerns in healthcare.

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Focusing on the long-term is really challenging, in any industry.

I think it’s no accident that Principle #1 of The Toyota Way philosophy says:

Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.

That’s the FIRST principle, yet it seems so many organizations aren’t trying to emulate that. Nobody ever emails me asking how they can get better at having a long-term perspective.

It’s probably fair to say that trying to copy Toyota or “implementing Lean” is going to be a struggle if your organization isn’t holding to the first first principle that has probably led to so much of Toyota’s success?

Dr. W. Edwards Deming also focused on having a long-term perspective, as John Hunter has written about on the Deming Institute blog.

I’m looking forward to Warren’s webinar. I hope you can join us. Click here to register.

I’d love to hear your thoughts about what you’ve done to help focus more on long-term decision making in your work or organization.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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