#Throwback Thursday: My Interview with Paul O’Neill on Patient Safety & More

One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O’Neill back in 2011. The original episode was posted here as #124 in the series.

He served as the U.S. Treasury Secretary from 2000 to 2001 and was previously CEO of Alcoa, where he dramatically improved employee safety AND the performance of the company’s stock (the he’d argue one led to the other through what he calls “habitual excellence.”

Secretary O’Neill became a leader in the healthcare improvement and patient safety movements through the Pittsburgh Regional Health Initiative and now serves as the non-executive chairman of the firm Value Capture.

Starting with some recent podcasts, I’ve had a writer create 3- or 4-page PDF podcast summaries about the episodes to cover key points, since some people prefer reading over listening.

Post continues after ad...

Today, I’m sharing a PDF with some of the highlights from this episode with Secretary O’Neill:

You can also read and share a version of the summary that’s published on LinkedIn.

Or, you can listen:

Post continues after ad...

MP3 File (run time 27:51)

 

Below is another throwback post with some notes I took when O’Neill spoke at the annual Lean Healthcare Transformation Summit (and I hope to see you there in June).

Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation Summit

Here are more posts about O’Neill and his advice about patient safety, leadership, and improvement.

I remember asking him what got in the way of additional progress on safety across the healthcare landscape and, without missing a beat, he said:

“Leadership.”

Why are we apparently lacking enough transformational leadership in healthcare? Why are so many satisfied with the status quo? Why do too many leaders think they can delegate their obligation and responsibility for safety? Why do leaders make excuses for poor quality as being the way it has to be?

I hope you find value in the discussion with Secretary O’Neill.

Videos of Paul H. O’Neill:

Short version:

Longer version of the talk:

 

Related Posts Plugin for WordPress, Blogger...

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

Leave A Reply

Your email address will not be published.