I’m away on vacation through October 10th, but I’ve scheduled the posting of an article of interest most weekdays. Feel free to comment and share your thoughts on each and I hope you keep up your daily habit of reading the blog.
This article caught my eye recently:
From the article:
In order to improve, we must never miss an opportunity to take ownership of a problem. If management cannot do this, how can they expect their workforce to do it? Dr. Deming knew that “A bad system will beat a good person every time.” His famous Red Bead Experiment was used to demonstrate the futility of attributing inconsistencies in a process to inconsistent performance of people. It is impossible to fix a bad system if the people who work within it simply offload blame on each other.
I’m going to be doing a workshop and learning sessions on Dr. Deming’s Red Bead Experiment at the 3rd Annual Lean Healthcare Transformation Summit (Europe edition) in March 2017.
My posts on Dr. Deming’s 1980 NBC documentary:
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