A Prof Writes About “Proof that Operational Excellence Works in Healthcare!”
I’m away on vacation through October 10th, but I’ve scheduled the posting of an article of interest most weekdays. Feel free to comment and share your thoughts on each and I hope you keep up your daily habit of reading the blog.
This article caught my eye recently:
(via The Ohio State University)
From the early part of the article:
Recent research Peter Ward & I conducted with Dr. Susan Moffatt-Bruce and other collaborators at The Ohio State University Wexner Medical Center leaves little room for skepticism about the impact of op-ex deployment in healthcare. Our quasi-experimental investigation permitted us to compare care delivery performance before and after deployment, using a control group from the same setting to account for any variations in the system beyond our experiment. Results show that op-ex deployment reduced 30-day readmissions, decreased monthly operating costs, improved patient satisfaction and also improved the quality of work among caregivers. In short, it works.
What do you think?