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Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management

In addition to my blogging here, I write occasionally for our blog over at, where we have multiple contributors.

I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining “buy in” for improvement. It’s free… I hope you’ll join us (to watch live or to view the recording). Click here to register.

Here are some of my recent posts, click on the headlines to check them out:

Engaging Staff in Improvement is Actually the Toyota Way, Too

Screen Shot 2016-02-03 at 7.53.04 AMHere, I blogged about an article I read in Modern Healthcare that said, basically, Toyota isn’t innovative and maybe therefore healthcare should look to Google as a management system and model of staff engagement and continuous improvement.

WHAT? Toyota doesn’t engage staff in continuous improvement? That’s, frankly, ignorant and it’s a great example of L.A.M.E. — Lean As Misguidedly Explained.

Hear Mark read that post (and subscribe to the podcast):


Why Does the Base of the Improvement Pyramid Get Ignored So Often?

Screen_Shot_2016-01-05_at_10.37.46_AMResearch shows that 80% of the improvement potential of an organization is driven by staff ideas, small ideas, what you might call “Daily Kaizen.” ThedaCare says their goal is to have 80% of improvement come from daily continuous improvement, with the rest coming from Rapid Improvement Events and other bigger projects.

So, why do so many organizations still ignore or shortchange “just do its” or “quick and easy kaizen” style improvements? Joe Swartz and I wrote Healthcare Kaizen because were trying to open people’s eyes to this (and we still are). By the way, come see what a culture of continuous improvement looks like by visiting Joe’s health system in April via our workshop.

What is Visual Management? It’s Not Just Visual… It’s Management, Too

It’s a theme I’ve blogged about here also, but I wrote a piece for KaiNexus about how “visual management” isn’t just about posting metrics on the wall. It’s not just making things “visual” but it’s also about “managing” those situations and your process.

Thanks for checking out the posts.

Don’t forget, you can sign up for our upcoming webinar by clicking the link below:

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.

Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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