By February 25, 2016 0 Comments Read More →

Podcast #242 – Staff & Leaders Talk About the Culture of Continuous Improvement at Franciscan St. Francis

Screen Shot 2016-02-22 at 12.36.30 PMEpisode #242 is unique in that it’s a collection of audio clips from videos that Joe Swartz and I shot in late 2014 at his health system, Franciscan St. Francis Health in Indianapolis. In the videos, a number of nurses and leaders talk about continuous improvement in a way that’s fun, wise, and inspirational.

As we did last year, Joe and I are hosting a learning event at his system called “Kaizen Live!” where you have a chance to see and hear what a culture of continuous improvement is really like. We hope you’ll join us April 5 & 6 for the main experience (where we’ll be out visiting departments instead of spending all of our time in a conference center) and we have some optional classes on April 4.

We hope you enjoy the stories and reflections here in the podcast.

Streaming Player (Run Time 22:59)

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Videos about Kaizen and Continuous Improvement

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Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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