Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

lucky number 8On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of “Practical Problem Solving,” a structured 8-step method for solving problems.

I wrote a blog post about this for the KaiNexus blog, previewing the webinar and summarizing the steps of the PPS method:

The Neglected Aspect of Lean: Practical Problem Solving

You’ll learn about this method and how it makes the PDSA model and mindset a bit more concrete. You might recognize the thought process from good A3 problem solving, as well.

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I previously did podcast with Jon about his book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains.

 

Here’s the recording:

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And be sure to check out the KaiNexus webinar library

 


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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