By October 8, 2015 2 Comments Read More →

How Kaizen & Continuous Improvement are Key to Northwestern’s Stellar Defense

Northwestern Wildcats GameFriday, I’m traveling to my home state of Michigan for the weekend. I’ll be attending the game Saturday as my Northwestern Wildcats play the Michigan Wolverines in Ann Arbor.

Many of you don’t care about football, but you might find it interesting, as I did, to learn that Northwestern’s defensive coordinator Mike Hankwitz is apparently a fan of Kaizen.

From this article written by a former Northwestern linebacker, Nate Williams:

“Hankwitz is a prideful, prideful man and coach, maybe the most I’ve played for in 17 years of football. He is not satisfied, and that should be very encouraging for any fan to read. He preaches the values of “Kaizen,” the Japanese practice of continual improvement and will have this defense more and more prepared as it goes against better offenses.”

I tend to think more of humility and Lean leadership, not pride, but this is football, so I guess pride goes with the territory. I hope they are humble coming into Saturday’s game. I expect that they are prepared rather than being overconfident.

There’s one other reference to the team and Kaizen, from the 2013 Gator Bowl program (PDF), where a coach talks about a player:

“[Assistant Coach Marty] Long says [player Tyler] Scott embraces Kaizen, the Japanese philosophy of constant, continuous improvement, which [head coach Pat] Fitzgerald introduced at Northwestern several years ago. That may be true, but Scott links his approach a little closer to home — to his parents, Bette and Rodney, both of whom played sports in high school. “A big family value is to be humble,” Scott said. “My mom always tells me it’s not about you as a person, it’s about how the team does. The goal is winning that week. If you played well, it’s because your teammates helped you get there.”

There we have it… humility. That’s not just a Tyler Scott family value, it’s a Toyota company value, as I blogged about here.

Digging a little further online, I found another article that talks about our head coach and Kaizen:

“College football coaches are now utilizing Kaizen as a way to improve the performance of their players and training regimens. Northwestern head coach Pat Fitzgerald is largely credited with starting the trend back in 2009. He believes the Western philosophy of “if it ain’t broke, don’t fix it” can be largely unproductive compared with a mindset of continuous improvement. In competitive sports, teams need to always improve every facet of their performance, because if they don’t, they’ll be passed up by their rivals.

Northwestern’s team, the Wildcats, wanted to be better prepared to compete with Big Ten teams. The Kaizen philosophy of continuous improvement is expected to help the team perfect aspects of the game it already excels at and bolster those that are currently lackluster.”

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Pat Fitzgerald, as a player, in 1995

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It’s a bit unclear if the Kaizen focus started with Fitzgerald or Hankwitz. I traded emails with Nate Williams and he said:

“It’s certainly been something that started coming around since Hankwitz came in. I’m 100% positive it was Hankwitz that first introduced it to the defense as a whole. I can’t speak for if it was Fitz who brought it up to the coaches first, though.

Hank harped on it routinely on a daily basis the first couple years he was there [starting in 2008]. We went from a bottom third defense to the top half pretty quickly under his tutelage. He made sure it was spread around the staff as well… so not only are the players buying into the philosophy, but the coaches as well.

The concept was routinely used in our off season training, but also during the season during day-to-day and week-to-week practice throughout the season, finding areas to improve on after every game/experience on and off the field.”

Northwestern’s defense, through the first five games of the 2015 season, is ranked #1 in the country in scoring defense, giving up only 7.0 points per game. Michigan is ranked #2. If you think points and yards allowed are “waste,” then you’ll enjoy watching Saturday’s game on TV :-)

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There must be something to this Kaizen business, after all :-)

Go ‘Cats!

Grumpy Cat is a fan, apparently:

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I don’t think we’ll be grumpy ‘Cats after the Wildcats beat Michigan on Saturday.

Post-game update: That didn’t go well… very grumpy.


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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2 Comments on "How Kaizen & Continuous Improvement are Key to Northwestern’s Stellar Defense"

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  1. Barry says:

    Funnily enough I read a similar themed post a week or two ago that you may find useful https://squiretothegiants.wordpress.com/2015/09/29/being-an-all-black/

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