I’m proud of the work that the team at KaiNexus has done in the four years that I’ve been involved with the company in some way. We’re gaining momentum and adding new customers in different industries, bringing us to about 30 (up from zero paying customers in early 2011). Our customers have implemented and documented more than 10,000 improvements, with a self-reported financial impact of over $70,000,000 (in addition to improving other things that matter, like quality, safety, and employee engagement).
When an organization has a continuous improvement methodology and the right style of leadership, great things can happen. And, our technology helps facilitate the communication and tracking of those improvements. It’s really exciting to see. Read more about these three critical components of a culture of continuous improvement.
A lot of marketing is focused on sharing interesting content with the continuous improvement community. We’re not a “hard sell” organization. We use “inbound marketing” methods to make it easier for people and organizations to find us and build a relationship with us.
Highlights from our KaiNexus Blog
We have a pretty active and varied blog, with many contributors, including myself. Here are some recent posts:
I wrote this blog post inspired by the famous Allen Iverson rant about “practice.” Why is it important to practice with Lean or continuous improvement? I also used the post to somewhat quietly mention a collaborative eBook project I’m working on called Practicing Lean (and that’s my first subtle mention here on this blog).
This post is also the first “Lean Blog Audio” that I’ve done for the KaiNexus blog.
This is a guest post by University of Texas professor Ethan Burris. What makes employees less likely to speak up with ideas for continuous improvement? Read the post to see what his research shows.
This post has notes about a video with one of our customers, Jonathan M. Bykowski, AIA, the Principal and Practice Area Leader, Continuous Improvement at Array Architects. Jonathan has been deeply involved in the adoption and spread of KaiNexus as a way of supporting improvement efforts across multiple offices. He had some great things to say about creating a culture of continuous improvement at a conference, so check it out.
Other recent posts include:
- The Difference between a Gemba Walk and Management by Walking Around
- 4 Common Myths About Standard Work
- Rapid Continuous Improvement: What’s the Rush?
- Continuous Improvement: Not Just for Manufacturers [Customer Story]
- [eBook] The Definitive Guide to Leadership Behaviors for Continuous Improvement
We have many other eBooks that are available, by the way — all free.
Upcoming Webinar – Making Time for Kaizen
On August 18, Greg Jacobson and I are going to do a new webinar called “Making Time for Continuous Improvement.”
We hope you’ll check it out. “Not having enough time for improvement” is a common lament, so we’ll share strategies for making time, while incorporating a few fun references to pop songs that talk about time or improvement, such as Cyndi Lauper and her classic, “Time After Time.”
As we try to solve problems and practice continuous improvement, we’re often caught up in circles. Circles or cycles of Plan-Do-Study-Adjust (PDSA).
We’re often confused as we try to unravel a problem by going to the gemba… that’s nothing new.
Anyway, we hope you’ll join us. My July webinar, with my Healthcare Kaizen co-author Joe Swartz got oversubscribed, as we hit the attendee limits of GoToWebinar for the first time. Oops! We have made some process improvements to prevent that, but we’ve always made recordings available, even if you can’t attend live. Check out the July webinar here.
KaiNexus Continuous Improvement Podcasts
We had a customer of ours (and a Twitter follower) ask if we could make our webinar recordings available as audio podcasts.
Great idea! So, we did it. Here’s the KaiNexus Continuous Improvement Podcast. You lose a bit in translation without the slides, but it’s a great way to revisit a webinar you might have watched before. We currently have six podcast episodes and we’ll be adding more over time (and maybe doing more audio versions of KaiNexus blog posts to mix things up).
You can learn more about how to subscribe by clicking on the image at left or here.
Thanks for reading, listening, watching, and engaging with us at KaiNexus! We’re passionate about continuous improvement and we’re here to help, whether you are a customer or not.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.