Should You Engage Your Employees in Continuous Improvement?

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Here's a fun video that I created for KaiNexus, based on this clever flow chart.

The answer, most always, is YES! If your employees are human and you really want to improve, you should engage your employees in improving safety, quality, customer satisfaction, and your bottom line.

And KaiNexus can help.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

2 COMMENTS

    • I can’t agree more. Having started a lean programme with an oil major in front/back office environments driving the programme to a success it was all about engagement and change mindset of both senior management and operations by demonstrating tangible results and solutions. CI can’t work without people’s overall buy in. It is a mind set

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