Video: What is Kaizen?

I made this short three-minute video for KaiNexus where I try to succinctly answer the question, “What is Kaizen?”

Click the thumbnail below to view the video and/or to read the transcript:

KaiNexus What is Kaizen video

Please leave a comment on the KaiNexus website, or here on this blog post, and let us know what you think. What is the meaning of Kaizen to you and your organization? What impact is it having?

What Kaizen means to Catholic Charities

I had a chance to visit Catholic Charities Fort Worth on Monday. Just over two years ago, I stumbled into the opportunity to do some pro-bono Kaizen training for them in their “Social Enterprises” group. They’ve been practicing Kaizen there and it’s spread to other departments, including their Refugee Services department and Transportation Services, where they provide rides for the community.

I’ll blog about this more soon, but what does Kaizen mean to Catholic Charities Fort Worth? It means providing better services to the community, creating a better workplace, and being a better steward of the funds that have been given to them. A dollar saved is a dollar that can be used to help the needy. And getting everybody engaged in improvement helps make that happen.

Other KaiNexus Resources

I’m really proud of some of the resources that the KaiNexus team is creating and I invite you to check them out. These include:

Check them out!


Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.


Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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