Monthly Archives: April 2014
Lean Leaders are Inclusive Leaders, Humble Leaders
This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...
Podcast #197 – Kim Barnas, on Her Book ‘Beyond Heroes’ for Hospital Lean Management...
My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond Heroes.
Until very recently, Kim was...
Dr. Deming & Kaizen: Employees Should Not Just Suggest, But Try Improvements Out
I've really enjoyed reading the book The Essential Deming: Leadership Principles from the Father of Quality that was published last year. I think this link will...
New @KaiNexus Website, New Blog, & Free Improvement Webinars
In my last post about KaiNexus in February, I gave an update about our funding, new CEO, and other changes.
We now have a newly...
Gaming the System: Graduation Rates & Pneumonia Rates
Regular readers of the blog will know that one of my favorite topics is "Gaming the Numbers" (or "Gaming the System").
As Brian Joiner so...
A Book, a Webinar, a Workshop & a Summit from the ThedaCare Center for...
I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you're probably aware. For full disclosure, I was previously an employee...
Lean is Common Sense? #ObviouslyLean
I've been amused by the Hotels.com "Captain Obvious" character and TV commercials. Hotels.com is, um, a site where you book hotels. Obvious.
It's often said...
How to Create a Dysfunctional Culture Where Employees & Customers Are Unhappy
On this blog, I write a lot about how to create a "Lean" culture where employees and customers are happy. Engaged employees lead to...
Video: Formula 1 Pit Stops 1950 & Today… a Huge Difference
I'm not a racing fan, but wow this video is impressive. I can appreciate a great process and all of the planning that's involved.
I...
Things That Make Me Worry About My Colonoscopy: Patient Safety
Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...
#Lean *IS* about Doing More with Less, But Be Careful Saying That
It's often said that Lean is about "doing more with less."
Historically, and practically speaking, it's true. But, it's a phrase that we should be...
My Comments on #Lean Healthcare in These Challenging Times
Thanks to Dodge Communications for interviewing me for their blog: "Improving healthcare--there's no instant pudding."
I was, of course, citing the late great Dr. W....