I read this valid complaint from somebody on a LinkedIn group…. it led to a “facepalm” that I managed to catch on camera:
I interviewed with a medium sized company for a quality Manager position a while back. They were convinced that 5S is lean. They referred to 5S as the “five pillars” of lean. A lot of companies took a short seminar on one of the tools and are convinced that lean is a single tool, or a tool box. Most did not take the time bring in a consultant or hire a experienced Continuous Improvement person, and just did a low effort follow the fad approach.”
As Dr. Deming often said, “There’s no substitute for knowledge” (or this variation in the video below):
It’s sad that a company would think 5S = Lean. There’s soooo much information about there, including a lot of free information on the web. I wish people would take the time to educate themselves. I know I’m preaching to the choir here… but what can we do other than to try correct folks when we see Lean As Mistakenly Explained?
About LeanBlog.org: Mark Graban’s passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all.
Mark is a consultant, author, and speaker in the “Lean healthcare” methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the
VP of Customer Success for the technology company KaiNexus.