Monthly Archives: January 2014

Parody Video – Two Great Tastes that Taste Great Together

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Next class: Boston, May 20, 2015 I was thinking yesterday about the "Lean for Knowledge Work" seminars I'm doing with Jim Benson and I was...

A Warning Sign Means It’s Badly Designed

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If you have to add a warning or instruction label to something that should be obvious in its use, then the item is probably...

Medical Errors: The Names Change, but the Headlines Are Sadly the Same

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When I started blogging here in 2005, I was still about six months away from my transition from "lean manufacturing" to "lean healthcare." It...

Video: John Shook and the LEI #Lean Transformation Model

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In a new video released by the Lean Enterprise Institute, CEO John Shook talks about a "Lean transformation" model. He starts by explaining how...

Mark Graban & Jim Benson “#Lean for Knowledge Work” Workshops – #Kaizen & #Kanban

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Next class: Boston, May 20 2015 I'm happy to be once again partnering with fellow Shingo Award recipient Jim Benson to teach our combined full-day...

Podcast #192: John Torinus, Solving the Employer Healthcare Crisis as an Auto Supplier CEO

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Joining me for podcast #192 is John Torinus, author of the excellent book, The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing...

Upcoming Conferences – SHS & LEI

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I'm happy to be attending two really outstanding events in the next two months and I hope to see you there! The picture at...

5S Gone Wild at the North American International Auto Show in Detroit

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I had a chance, on Tuesday, to attend what's often informally called the "Detroit Auto Show" (or the NAIAS, formally). As a kid, I...

Before Asking Others to Do Kaizen, First Do Kaizen Yourself

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Today, Joe Swartz and I are leading a workshop about "Healthcare Kaizen" in Farmington Hills. A "core Kaizen concept," as Joe says, is that leaders who want...

On Joy, Large Ships, and Swamps: My Visit to the Menlo Innovations Office

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Yesterday, I had a chance to visit Menlo Innovations, a software company in Ann Arbor, MI. I was happy to not only meet their...

Kaizen Adventures in My Hometown of Livonia, Michigan

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I'm in my home town of Livonia, Michigan this week, having arrived to the snow and cold yesterday, staying through Thursday. Boy, my blood...

A Little Knowledge is a Dangerous Thing – 5S & #Lean

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I read this valid complaint from somebody on a LinkedIn group.... it led to a "facepalm" that I managed to catch on camera: I interviewed with...