There were a few great Dilbert cartoons this week that are relevant to Lean culture discussions.
Even when the cartoons aren’t directly Lean related (as these are), we can still find thought-provoking ideas related to Lean.
Managers can’t force creativity. When you put pressure on people – through unrealistic deadlines, targets and quotas, and the like, creativity goes down.
When people are just trying to avoid getting yelled at, they quit taking risks and creativity suffers.
In a Lean context, the “freedom to do their jobs” includes the freedom to define “standardized work” and the freedom to practice “kaizen” (or continuous improvement).
A Lean leader, of course, doesn’t micro manage or call people half-wits.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.