There were a few great Dilbert cartoons this week that are relevant to Lean culture discussions.
Even when the cartoons aren’t directly Lean related (as these are), we can still find thought-provoking ideas related to Lean.
Managers can’t force creativity. When you put pressure on people – through unrealistic deadlines, targets and quotas, and the like, creativity goes down.
When people are just trying to avoid getting yelled at, they quit taking risks and creativity suffers.
In a Lean context, the “freedom to do their jobs” includes the freedom to define “standardized work” and the freedom to practice “kaizen” (or continuous improvement).
A Lean leader, of course, doesn’t micro manage or call people half-wits.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.