Monthly Archives: August 2013

Weekend Fun: An Example of Poor Problem Solving

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Here's a funny ESPN commercial featuring PGA golfer Rickie Fowler. Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf...

What I’m Reading 8/29/13: Forcing Happiness, Saving $$ By Not Using Your Health Insurance,...

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As we move into the Labor Day weekend, I need to close some browser tabs that are full of things that I was maybe...

“The Executive Guide to Healthcare Kaizen” is a #1 Hot New Release on Amazon

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It's exciting to see that our new book  The Executive Guide to Healthcare Kaizen  is getting a great response (especially with the low $17.97...

Gemba Wine: A Lean Geek Visits Wineries, Part 3

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Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm going to share a...

Kaizen Contest – Win a Copy of “The Executive Guide to Healthcare Kaizen”

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One feature of the website for our  Healthcare Kaizen books  has been the ability for people to share an example of a Kaizen improvement...

Gemba Wine: A Lean Geek Visits Wineries, Part 2

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Growing grapes and making wine is certainly an art... but when you look into it there's a lot of process involved. As I wrote...

Dr. Gary Kaplan’s Introduction to “The Executive Guide to Healthcare Kaizen”

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It's been just over five years since the first edition of my book  Lean Hospitals was released and just over a year since  Healthcare...

What I’m Reading: “Little Bets”

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I've recently been reading an enjoyable book by Peter Sims, Little Bets: How Breakthrough Ideas Emerge from Small Discoveries. The practice of Kaizen, of course,...

Gemba Wine: Variation in Wine Seals and Variation in Customer Needs

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My wife and I just got back from four days in Napa and Sonoma counties doing, ahem, "gemba walks" at a number of wineries,...

Chart: A Few Seconds Here and There Can Really Add Up

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Hat tip to Tony Manos of 5S Supply for sharing (via twitter) this interesting table that shows how a few minutes (or even a...

25 Key Leader Behaviors that Encourage Continuous Improvement

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Last Wednesday, Dr. Greg Jacobson and I gave a webinar for Gemba Academy titled Leadership Behaviors that Create a Culture of Continuous Improvement. You can...

Interviewing Dr. Guarisco on Improving E.D. Patient Flow

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You might recall that I interviewed Dr. Joe Guarisco for episode #160 of my podcast series, talking about operations improvement and emergency department patient...