Tweets from my Lean Healthcare Talk in Finland

Thanks again to Aalto PRO and Aalto University for bringing me to Helsinki. It’s been a great week!

We had about 100 healthcare professionals gathered (about half of those being doctors) gathered yesterday to discuss Lean healthcare (info on the session).

As a speaker, it’s always interesting to see what quotes or nuggets people send out via Twitter (in addition to getting face-to-face feedback about the discussions being interesting, helpful, or inspiring).

Read more via a “Storify” summary of tweets along with some of my added commentary that’s embedded.

Thanks to the Finnish attendees for their interest in Lean healthcare and best wishes for your future improvement work! Kiitos!


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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