MP3 File (run time 26:25)
My guest for episode #164 is Rachelle Schultz, CEO of Winona Health (based in Winona, Minnesota). Rachelle was a part of the CEO panel that I moderated at last year’s Lean Healthcare Transformation Summit and her comments on leading a health system’s Lean transformation were well received. In this discussion, she says, “Everything I do has to drive Lean,” as we talk about how her system is using Lean in these challenging times and what the impact has been – quality, satisfaction, financial.
This episode is produced in partnership with the Healthcare Value Network.
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For a link to this episode, refer people to www.leanblog.org/164.
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Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.