Let’s commemorate the national holiday for Dr. King with a look back at my post from last year:
And, a quote that should remind folks of Kaizen and continuous improvement:
(hat tip to Allison Meyers)
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.