Let’s commemorate the national holiday for Dr. King with a look back at my post from last year:
And, a quote that should remind folks of Kaizen and continuous improvement:
(hat tip to Allison Meyers)
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the Chief Improvement Officer for the technology company KaiNexus.