Monthly Archives: January 2013

Perfecting Patient Journeys and PDCA

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Reminder: Please take my reader survey and enter to win some Lean prizes. My friends at LEI have a new book out by Judy Worth,...

Expanding Your Circle of Trust, Er, Learning

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My reader survey (with prizes) is still open through Friday.   I recently stumbled across the movie Meet the Fockers  on TV recently and was...

Fine Print: “Doctors: Best of 2013” List Does Not List the Best Doctors

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Here is a piece that I wrote originally for publication on LinkedIn (but you can read it without an account, I believe). It's not strictly...

Dr. Richard Zarbo’s Talk at the Lab Quality Confab

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Don't forget my reader survey - share your feedback and have a chance at some great prizes. In November, I blogged about a panel at...

Happy 8th Birthday, LeanBlog! Reader Survey and Prizes…

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It's been eight years since I launched my blog... January 2005. Then it was "Lean Manufacturing Blog" at the kanban.blogspot.com address... it's now "LeanBlog.org"...

The IOM Asks “What’s Possible in Healthcare?”

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Last year, the Institute of Medicine released its latest report titled, "Best Care at Lower Cost: The Path to Continuously Learning Health Care in...

Relaunch of BeMoreCareful.com

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A few years back, I launched a silly little photoblog called "Be More Careful." The blog is a collection of signs and posters, many of...

Podcast #163 – Dr. Greg Johnson, a Lean Thinking Chief Medical Officer on Healthcare...

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Listen: My guest for episode #163 is Dr. Gregory R. Johnson, the Chief Medical Officer at Parkview Health in Fort Wayne, Indiana. In this episode,...

A Coffee Mug Error Proofed Against Tipping?

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I saw this at an office supply store today (but didn't buy it). For all of the coffee making problems I have, tipping mugs...

Follow Up: American Airlines Actually Error Proofed This!

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You might recall my post from July 2012 ("I Wish American Airlines Would Error Proof This on Their Website") where I pointed out how easy...

A Lean Governor Inaugurated in Washington (State)

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Following up on my post from September on the Washington gubernatorial race ("Lean Management" Debated in the Washington Gubernatorial Race), the winner of the...

Guest Post – Words Matter: Why I Prefer PDSA over PDCA

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Mark's note -- today's guest post is by my  friend Karen Martin, my guest for Podcast #151 where we talked about her latest book The...