I was quoted / interviewed in this piece that was published by daSILVEA Architects: “Re-thinking Healthcare: Improving Patient Care through Design.” My friends Naida Grunden and Charles Hagood (co-authors of Lean-Led Hospital Design, which was just awarded the Shingo professional publication award) were also interviewed in the piece.
One thing I said that I’d like to clarify: “Lean is not always an easy sell, it’s a leap of faith.” By that, I mean that the cost of using Lean design might be known (the staff time, etc.) but the benefits (cost savings during construction and over time) are a projection – they aren’t known with certainty. So, it’s a leap of faith (but not one that’s excessively risky). What’s risky, to me, is building hospitals the way they’ve always been built!
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.