This is an awesome short video… hooray for kanban, indeed!
What a fun way of telling an improvement story. Hooray for kaizen, too!
And hooray for another week of great guest posts to come (this was written before vacation).
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.