Video: Kaizen vs. the Suggestion Box

Thanks to the Lean Enterprise Institute for recording this short video when we were at the recent Northeast Shingo Prize conference. In this video, I talk about one of the concepts in my book  Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements Рnamely, a few of the ways a Kaizen approach to improvement is different from a suggestion box.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Post continues after ad...

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

You might also like More from author

1 Comment

  1. Arun Kumar says

    I am of opinion that kaizen should not be compared with suggestion box that both can be implemented properly to get best result.

Leave A Reply

Your email address will not be published.