At the Northeast Shingo Prize; New Podcast & Review of Healthcare Kaizen

Even with American Airlines’ problems, I made it to Worcester, MA without any trouble, where I’m speaking this afternoon at the 2012 Northeast Shingo Prize annual conference  about “putting the continuous back into continuous improvement.” I’ve already run into Chet Marchwinski from LEI and fellow author  Gwendolyn Galsworth. I’ll do a blog post later Tuesday about some of the speakers and people I talk to (including Jane Bulnes-Fowles from LEI and guest blogger Christina Kach)

Here are two new links related to my book  Healthcare Kaizen:

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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