Even though John was a practicing physician and a CEO (of the health system ThedaCare), he can also see the health system from the patient perspective. What does he want as a patient?
- Don’t kill me
- Keep me healthy
- Don’t keep me in the dark
John ends the piece with:
I want the health system to work for me not the other way around. I expect higher quality lower cost care with me the patient in charge of the decisions. That’s a prescription we can all live with.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.