I hope you’ll join me and a lot of Lean friends at the 2012 Northeast Shingo Prize Conference, to be held in Worcester, MA September 25 and 26.
On the 25th, I will be speaking about Healthcare Kaizen and continuous improvement in other setttings for the crowd, which will include folks from many industries. Also doing plenary sessions are previous podcast guests Naida Grunden and Gwendolyn Galsworth along with my friends Mike Orzen (Lean in IT) and Dr. Eric Dickson.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.