Quick note: I’ll be appearing Friday July 6 on the online video program “Quality Digest Live” at 2 pm eastern. Click here to watch live or this page will have the archived show. We’ll be talking about my new book Healthcare Kaizen.
On that topic, I was interviewed recently by Seattle’s KOMO news radio and they produced a nice two-minute piece about Kaizen for healthcare. When the reporter says “MRI,” he should have said in the ultrasound suite. Here’s a link to a streaming version of the story or grab the MP3 here.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.