Radio Story (KOMO, Seattle) on “Healthcare Kaizen”

Quick note: I’ll be appearing Friday July 6 on the online video program “Quality Digest Live” at 2 pm eastern. Click here to watch live or this page will have the archived show. We’ll be talking about my new book Healthcare Kaizen.

On that topic, I was interviewed recently by Seattle’s KOMO news radio and they produced a nice two-minute piece about Kaizen for healthcare. When the reporter says “MRI,” he should have said in the ultrasound suite. Here’s a link to a streaming version of the story or grab the MP3 here.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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