Thanks to the guys at Quality Digest… I was on their weekly video show “Quality Digest Live” last week, talking about “Healthcare Kaizen.” You can view the archived video here (click on the July 6 episode if that doesn’t play automatically).
One question was about the acceptance of “standardized work” by healthcare professionals. I was able to elaborate on that complex subject in this follow on article I wrote for Quality Digest. In the comments, I added a link to a nice Virginia Mason Medical Center blog post “Does your organization apply standard work to prevent patient falls?“
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the Chief Improvement Officer for the technology company KaiNexus.