In conjunction with my publisher, Productivity Press (CRC Press), we’ve produced a short author video where I’m addressing some questions they wanted me to answer about our new book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.