Monthly Archives: May 2012

Podcast #149 – Gregory Jacobson, MD, CEO of KaiNexus on Kaizen in Emergency Medicine...

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Listen My guest for episode #149 is Gregory Jacobson, MD, the co-founder and CEO at KaiNexus. We'll be talking about his early work with Kaizen...

Guest Post: Book Review – “Adventures in Leanland”

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Mark's note: While I am busy in "moving land" this week, Christina Kach was kind enough to write a review of a book that...

New eBook Compilation – Lean Blog: Sports

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Being a big fan of what the guys at LeanPub are doing (listen to my podcasts with them here and here), I created a...

Happy Memorial Day Weekend

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As we move into the holiday weekend, I'm taking some time off from the blog (I know I promised that before, but I'm serious...

A Hard Habit to Break

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No, this isn't a post about the the 80s Chicago tune "Hard Habit to Break." It's about individual habits related to problem solving that...

Goodbye Dr. House, Hello “Respect for People”

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Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...

“Healthcare Kaizen” Book Release Date Now June 27

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After the date had been previously pushed back to July 27, due to some delays on the publisher's side, I''m happy to announce that...

Podcast #148 – Naida Grunden & Charles Hagood on ‘Lean-Led Design’ for Hospital Construction...

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Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about...

DirecTV Makes it Hard to Cancel & Move

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I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched...

Lean on Alaska Public Radio

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After meeting him at a conference a few years back, I consider Patrick Anderson, executive director of Chugatchmiut, to be a good friend in...

My Flight Attendants Coffee Kaizen: A Lean Journey in the Skies

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As a very frequent flyer on American Airlines, I've learned not to expect much from the company and its employees in terms of customer...

“Lean Effort Pays Big” in a Colorado Springs Hospital

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Thanks to blog reader Justin Lewis for sending me a link to a post on his hospital's blog -- from Memorial Health System in...