Monthly Archives: May 2012
Podcast #149 – Gregory Jacobson, MD, CEO of KaiNexus on Kaizen in Emergency Medicine...
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My guest for episode #149 is Gregory Jacobson, MD, the co-founder and CEO at KaiNexus. We'll be talking about his early work with Kaizen...
Guest Post: Book Review – “Adventures in Leanland”
Mark's note: While I am busy in "moving land" this week, Christina Kach was kind enough to write a review of a book that...
New eBook Compilation – Lean Blog: Sports
Being a big fan of what the guys at LeanPub are doing (listen to my podcasts with them here and here), I created a...
Happy Memorial Day Weekend
As we move into the holiday weekend, I'm taking some time off from the blog (I know I promised that before, but I'm serious...
A Hard Habit to Break
No, this isn't a post about the the 80s Chicago tune "Hard Habit to Break." It's about individual habits related to problem solving that...
Goodbye Dr. House, Hello “Respect for People”
Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...
“Healthcare Kaizen” Book Release Date Now June 27
After the date had been previously pushed back to July 27, due to some delays on the publisher's side, I''m happy to announce that...
Podcast #148 – Naida Grunden & Charles Hagood on ‘Lean-Led Design’ for Hospital Construction...
Episode #148 is a conversation with a returning guest, Naida Grunden (previous episode) and her co-author Charles Hagood (of Healthcare Performance Partners), talking about...
DirecTV Makes it Hard to Cancel & Move
I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched...
Lean on Alaska Public Radio
After meeting him at a conference a few years back, I consider Patrick Anderson, executive director of Chugatchmiut, to be a good friend in...
My Flight Attendants Coffee Kaizen: A Lean Journey in the Skies
As a very frequent flyer on American Airlines, I've learned not to expect much from the company and its employees in terms of customer...
“Lean Effort Pays Big” in a Colorado Springs Hospital
Thanks to blog reader Justin Lewis for sending me a link to a post on his hospital's blog -- from Memorial Health System in...