There’s a funny cartoon over at ONEFTE.com about suggestions and employee ideas. The post is titled “Where good ideas go to die.” One time in a hospital, a heard a team member say that about their suggestion box.
The cartoon helps illustrate why Kaizen has to be a non-bureaucratic approach to improvement. Kaizen is not the suggestion box. Kaizen is focused on people taking action on their own ideas, not running an idea up the flagpole for a slow, distant approval by a committee. Our upcoming Healthcare Kaizen book covers all of this and more. This video from MD Anderson discusses their Kaizen process.
On Saturdays, I like to post a video or a cartoon that takes a lighter look at Lean and related concepts. Check out those posts here.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus.