MP3 File (run time 25:45)
Episode #139 is a conversation with Dave Munch, MD, who is the Senior Vice President and Chief Clinical Officer for Healthcare Performance Partners (HPP). Before joining the consulting firm, Dave was a senior C-level clinical leader at Exempla Lutheran Health System where he led their Lean Production applications for more than five years, resulting in substantial improvements in both clinical and non-clinical processes. Today, we are talking about important Lean mindsets and systems principles, including making it safe for people to surface problems in the workplace and aligning management behaviors and methods at all levels so we can use Lean to achieve our most important objectives in healthcare. Dave is also a speaker at the upcoming Lean Healthcare PowerDay event, produced by HPP. Hope to see you there!
Conflict of interest disclosure: I will be a paid speaker at the Lean PowerDay event.
For a link to this episode, refer people to www.leanblog.org/139.
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus.