Merry Christmas and best wishes to all of my readers of all faiths around the world for a peaceful and joyous season.
I will be taking a few days off from the blog. If you’re an RSS reader, come visit the site to see the Christmas lights that I’ve installed :-)
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.