As mentioned in Monday’s post with Podcast #131 (Paul Borawski, CEO of the American Society for Quality), ASQ had a contest where members could submit videos about the impact of Quality on their careers and lives. The page for their “YouQ” contest is hosted within Facebook, which means many of you won’t be able to view it, unfortunately (of course, YouTube is sadly blocked for many readers… but that internet blocking is a different story – see Paul Levy’s post on this).
One video, in particularly, stood out to me – featuring Brian Hudson from Franciscan St. Elizabeth Health (part of the larger Franciscan healthcare organization my Healthcare Kaizen co-author Joe Swartz works for, also in Indiana).
Hudson then had his own bout with chest pain… and the excellent processes and flow at his own hospital made a huge difference in saving his life and leading to a recovery, as seen in the video.
Here is the video, as shown on YouTube:
From the YouTube page:
In the summer of 2007, Brian’s top priority was reducing the “door-to-balloon” time for heart-attack patients at Franciscan St. Elizabeth Health. A fast “door-to-balloon” time â€” from arrival at a hospital to when blocked arteries are cleared â€” can mean the difference between life and death for a heart attack patient.
When Brian suffered his own heart attack, he felt the urgency in every tick of the clock. It was an out-of-nowhere shock for this physically active 40-year-old with no history of smoking, diabetes, high blood pressure or cholesterol, or family heart problems. The blockage pulled from Brian’s body could fit on a dime but was enough to completely block his coronary artery.
This is incredibly powerful stuff! Thanks to Brian, Franciscan, and ASQ for sharing.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.