Monthly Archives: November 2011

ASQ Member Videos on Quality, Their Careers, and Their Lives

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As mentioned in Monday's post with Podcast #131 (Paul Borawski, CEO of the American Society for Quality), ASQ had a contest where members could...

A Lean Guy Reads the Globe and Mail – Shoelaces & Plane Crashes

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I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye - stories from England...

Paul Borawski, the CEO of ASQ (American Society for Quality) on the Baldrige Award...

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Listen: My guest for episode #131 is Paul Borawski, the CEO of ASQ, the American Society for Quality. Today, we are talking about ASQ, their...

Berwick Steps Down as Medicare & Medicaid (CMS) Administrator

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This made news on Wednesday - Dr. Donald M. (Don) Berwick stepped down as CMS Administrator: "Harvard professor Don Berwick resigns as Medicare chief."...

A Time to Give Thanks

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It's the Thanksgiving holiday today for U.S. readers. I am thankful for my readers and listeners for inspiring me and challenging me. Some holiday...

Interview with Dr. Les Muda, the World’s First #Lean Healthcare Comedian

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You might remember Dr. Les Muda, the "World's First Lean Healthcare Comedian" (arguably the only one?) from a video back in June. He has...

An Interesting Take on the Use of Japanese Terms in Lean

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Today, I'm linking to a post from a new blog written by the Ohio State University Fisher College of Business ("Think Op-Ex"). The post...

KaiNexus Education Video #3 – Eliminating Waste & NVA

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Here is the third short, simple Kaizen education video from  KaiNexus.  We are embedding these videos into our web-based software, to provide short tips and hints...

Federal Funding Ends for Malcolm Baldrige National Quality Award

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I'm still looking for a published news source for this, but I learned earlier today from Paul Borawski, the CEO of the American Society...

The Lean Dentist, Revisited (and a New Video)

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Updated:  There's now a link to the GBMP video at the bottom of the post. I have long admired the Lean work of Sami Bahri,...

What’s Changed in Lean Healthcare Since 2008?

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It's been three years since the first edition  of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement  was published. The second...

Babies and Kittens and Monkeys, Oh My! This Improves Patient Safety?

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The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or...