None of us expect Dilbert’s pointy-haired boss to be a Lean leader or somebody who is excited about Kaizen. He is, if anything, honest about his disinterest in participating in Asok the intern’s improvement idea. See this strip.
One difference between a Kaizen program and a traditional suggestion system is that, with Kaizen, employees are focused on things THEY can implement and take action on… they need the manager’s involvement as a coach and servant leader. But that’s also something that the pointy-haired boss is clearly not willing to be.
Check out more Lean-related Dilbert strips here: www.leanblog.org/dilbert
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