Blog Mark Graban Interviewed on the “IT Knowledge Exchange” By Mark Graban On Sep 3, 2011 0 Sorry to be self referential again, but I was interviewed for a website called the IT Knowledge Exchange. The interview appears in three parts: Part 1 | Part 2 | Part 3 Topics include my books and my recent involvement in a software startup, KaiNexus. Mark GrabanMark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.