Monthly Archives: August 2011

Origins of this Quote on “The Biggest Room in the World”?

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I've been trying to identify the source of this quote or maxim for my upcoming book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Podcast #129 – Chris Cooper, on His Book “The Little Book of Lean” and...

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My guest for episode #129 is Chris Cooper, a vice president with Simpler Consulting. We're talking about his new book The Little Book of...

Dramatically Reducing Infections & Errors – Why Not Your Hospital?

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When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...

Suggestion: Make Suggestions (U.S. Government Poster from 1945)

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I'm not sure if this poster was associated with the Training Within Industry program or not, but it's a World War II era government...

Quitting a Software Application: Safari vs. Chrome & Error Proofing

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The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of keyboard...

Waste & Respect for People in Hospice or a Dell Factory

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I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

Podcast #128 – Mark Graban Interviewed on Quality Digest Live About Healthcare Quality

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Listen: Podcast #128 turns the tables a bit, as your host Mark Graban is, this time, interviewed by Dirk Dusharme and Ryan Day from the...

In Three Words – What You Do

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I found this idea for discussion in a LinkedIn group and I was curious to hear what my readers and this community would say. How...

Dear “Lean Six Sigma” Crowd – Lean is About Quality, Too

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First off, I'm not trying to dredge up a "Lean vs. Six Sigma" battle here. I'm not "anti-Six Sigma." I'm not a huge proponent...

Eric Ries TechCrunch Video on Lean Startups

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Here's a video with Eric Ries giving a good overview of key points on Lean Startups. I'd urge you to watch, even if you're...

My Article in “Hospital & Health Networks” on Waste in Healthcare

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After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week. This new article was published...

Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient Safety, Lessons From...

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Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...